{"id":17341,"date":"2026-10-16T12:20:34","date_gmt":"2026-10-16T10:20:34","guid":{"rendered":"https:\/\/nailted.com\/blog\/?p=17341"},"modified":"2026-10-16T12:20:34","modified_gmt":"2026-10-16T10:20:34","slug":"que-es-onboarding","status":"publish","type":"post","link":"https:\/\/nailted.com\/blog\/es\/que-es-onboarding\/","title":{"rendered":"Onboarding: qu\u00e9 es, fases y checklist para empresas (2026)"},"content":{"rendered":"\n<style>\n.nl-app ul{list-style:none!important;margin:16px 0 8px!important;padding:0!important}\n.nl-app li{background:#fff;border-radius:10px;padding:14px 18px;margin:0 0 10px!important;line-height:1.6;box-shadow:0 1px 3px rgba(16,24,40,.07)}\n.nl-app li::marker{content:none}\n.nl-app li strong{display:inline-block;font-size:13px;letter-spacing:.04em;text-transform:uppercase;padding:2px 10px;border-radius:999px;margin-right:8px;line-height:1.7}\n.nl-app li:first-child strong{background:#E3F6EC;color:#0B6B43}\n.nl-app li:last-child strong{background:#FFF1E0;color:#9A4A06}\n.nl-summary li::marker{color:#189AF7}\narticle .schema-faq{display:grid;gap:12px;margin:8px 0 24px}\narticle .schema-faq-section{background:#F5F7FA;border-radius:12px;padding:20px 24px}\narticle .schema-faq-question{display:block;font-size:20px;line-height:1.35;color:#242424;font-weight:700;margin-bottom:8px}\narticle .schema-faq-answer{margin:0!important;line-height:1.65}\n.nl-errors{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px;margin:8px 0 40px}\n.nl-err{background:#F5F7FA;border-radius:12px;padding:24px}\n.nl-err-n{width:36px;height:36px;border-radius:50%;background:#189AF7;color:#fff;font-weight:900;font-size:17px;display:flex;align-items:center;justify-content:center;margin-bottom:14px}\n.nl-err-t{font-size:19px!important;font-weight:900;color:#242424;line-height:1.3;margin:0 0 8px!important}\n.nl-err-p{font-size:16px!important;line-height:1.6;margin:0!important}\n.nl-cta{display:flex;flex-wrap:wrap;align-items:center;gap:32px;background:linear-gradient(135deg,#189AF7 0%,#0E5FA8 100%);border-radius:16px;padding:40px;margin:48px 0 24px;overflow:hidden}\n.nl-cta-txt{flex:1 1 300px;min-width:0}\n.nl-cta-k{color:#D6ECFF!important;font-size:14px!important;font-weight:700;letter-spacing:.06em;text-transform:uppercase;margin:0 0 10px!important}\n.nl-cta-h{color:#fff!important;font-size:32px!important;line-height:1.2!important;font-weight:900;margin:0 0 12px!important}\n.nl-cta-p{color:#EAF5FD!important;font-size:18px!important;line-height:1.6;margin:0 0 24px!important}\n.nl-cta-img{flex:1 1 280px;min-width:0}\n.nl-cta-img img{width:100%;height:auto;border-radius:10px;box-shadow:0 20px 40px rgba(5,30,70,.35);display:block}\n@media (max-width:600px){.nl-cta{padding:28px}.nl-cta-h{font-size:26px!important}}\na.nl-cta-btn{display:inline-flex;align-items:center;gap:12px;background:#ffffff!important;background-image:none!important;color:#0E5FA8!important;font-weight:900;font-size:17px;letter-spacing:.01em;padding:10px 10px 10px 26px;border-radius:999px;text-decoration:none!important;box-shadow:0 10px 24px rgba(5,30,70,.28),inset 0 0 0 1px rgba(255,255,255,.6);transition:transform .18s ease,box-shadow .18s ease}\na.nl-cta-btn .nl-arrow{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:50%;background:#189AF7;color:#ffffff;transition:transform .18s ease}\na.nl-cta-btn:hover{transform:translateY(-2px);box-shadow:0 14px 30px rgba(5,30,70,.34),inset 0 0 0 1px rgba(255,255,255,.6)}\na.nl-cta-btn:hover .nl-arrow{transform:translateX(3px)}\na.nl-cta-btn:focus-visible{outline:3px solid #ffffff;outline-offset:3px}\n.nl-cta-note{display:block;margin-top:14px;color:#D6ECFF;font-size:14px}\narticle h2 + .wp-block-group,article h2 + .nl-errors,article h2 + .schema-faq{margin-top:28px!important}\n.nl-app,.nl-summary{padding-bottom:28px!important}\n.nl-app figure{margin:28px 0!important}\n.nl-app figure figcaption{margin-top:12px!important;font-size:14px;color:#5F6670}\n.nl-app li:last-child{margin-bottom:0!important}\n.nl-app ul:last-child,.nl-summary ul:last-child{margin-bottom:0!important}\n.nl-app h3 + p{margin-bottom:16px!important}\n.nl-cta-h{margin-bottom:16px!important}\n.nl-feats{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:0 0 16px}.nl-feat{background:#fff;border-radius:10px;padding:16px 18px;box-shadow:0 1px 2px rgba(15,27,51,.06)}.nl-feat-t{font-weight:700;color:#0f1b33;font-size:17px;line-height:1.35;margin:0 0 6px}.nl-feat-p{margin:0;font-size:15.5px;line-height:1.55;color:#4a5672}@media (max-width:600px){.nl-feats{grid-template-columns:1fr}}\n<\/style>\n\n\n\n<p>El onboarding es el proceso con el que una empresa incorpora a una persona nueva: desde que firma hasta que trabaja con autonom\u00eda. Bien hecho, cada persona sabe qu\u00e9 tiene que hacer y qui\u00e9n la ayuda. Mal hecho, el primer d\u00eda empieza sin port\u00e1til y la primera semana sin plan.<\/p>\n\n\n\n<p>En esta gu\u00eda te contamos qu\u00e9 es el onboarding, sus fases desde antes del primer d\u00eda hasta los 90 d\u00edas, un checklist por responsable, c\u00f3mo medirlo y c\u00f3mo cerrar bien la salida de una persona con el offboarding.<\/p>\n\n\n\n<div class=\"wp-container-1 wp-block-group nl-summary has-background\" style=\"background-color:#EAF5FD;border-radius:12px;margin-top:0;margin-bottom:32px;padding-top:28px;padding-right:32px;padding-bottom:12px;padding-left:32px\"><div class=\"wp-block-group__inner-container\">\n<p style=\"margin-top:0;margin-bottom:12px\"><strong>En resumen<\/strong><\/p>\n\n\n\n<ul><li>El onboarding empieza antes del primer d\u00eda y suele extenderse hasta los 90 d\u00edas.<\/li><li>Funciona mejor cuando cada tarea tiene un responsable y una fecha: la persona, su manager, RR. HH., IT y un buddy.<\/li><li>Se mide con tareas completadas a tiempo, d\u00edas hasta completar el proceso y pulsos de c\u00f3mo se siente la persona.<\/li><\/ul>\n<\/div><\/div>\n\n\n\n\n\n\n<h2>Qu\u00e9 es el onboarding<\/h2>\n\n\n\n<p>El onboarding, o proceso de incorporaci\u00f3n, es el conjunto de tareas que preparan la llegada de una persona y la acompa\u00f1an en sus primeras semanas: firmar el contrato, tener el equipo listo, conocer al equipo, entender sus objetivos y saber c\u00f3mo funciona la empresa.<\/p>\n\n\n\n<p>No es lo mismo que la bienvenida del primer d\u00eda. La bienvenida es un momento; el onboarding es un proceso con fases, responsables y fechas.<\/p>\n\n\n\n<h2>Las fases del onboarding<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Fase<\/th><th>Objetivo<\/th><th>Ejemplos de tareas<\/th><\/tr><\/thead><tbody><tr><td>Antes de empezar (preboarding)<\/td><td>Que el primer d\u00eda no empiece con tr\u00e1mites<\/td><td>Firmar el contrato, completar sus datos, preparar el port\u00e1til y los accesos<\/td><\/tr><tr><td>Primer d\u00eda<\/td><td>Que se sienta esperada<\/td><td>Mensaje de bienvenida, presentaci\u00f3n al equipo, caf\u00e9 con el buddy<\/td><\/tr><tr><td>Primera semana<\/td><td>Que entienda c\u00f3mo se trabaja<\/td><td>Plan de la primera semana, herramientas, primeras reuniones 1:1<\/td><\/tr><tr><td>Primer mes<\/td><td>Que empiece a aportar<\/td><td>Objetivos iniciales, formaci\u00f3n del puesto, pulso de c\u00f3mo va<\/td><\/tr><tr><td>Hasta los 90 d\u00edas<\/td><td>Que trabaje con autonom\u00eda<\/td><td>Revisi\u00f3n de los 90 d\u00edas, feedback en ambas direcciones<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2>Checklist de onboarding por responsable<\/h2>\n\n\n\n<p>Un onboarding falla casi siempre por lo mismo: nadie sab\u00eda que una tarea le tocaba a \u00e9l. Repartirlas por responsable lo evita.<\/p>\n\n\n\n<h3>La persona que se incorpora<\/h3>\n\n\n\n<ul><li>Firmar el contrato y los documentos de entrada.<\/li><li>Completar sus datos personales y bancarios.<\/li><li>Leer las pol\u00edticas y el manual de bienvenida.<\/li><\/ul>\n\n\n\n<h3>Su manager<\/h3>\n\n\n\n<ul><li>Preparar el plan de la primera semana.<\/li><li>Presentarla al equipo y a las personas con las que trabajar\u00e1.<\/li><li>Fijar los primeros objetivos y la reuni\u00f3n de los 90 d\u00edas.<\/li><\/ul>\n\n\n\n<h3>RR. HH.<\/h3>\n\n\n\n<ul><li>Enviar el mensaje de bienvenida y la informaci\u00f3n del primer d\u00eda.<\/li><li>Dar de alta a la persona en los sistemas de la empresa.<\/li><li>Lanzar los pulsos de seguimiento y revisar que el proceso avanza.<\/li><\/ul>\n\n\n\n<h3>IT<\/h3>\n\n\n\n<ul><li>Preparar el port\u00e1til y el resto del equipo.<\/li><li>Crear las cuentas y dar los accesos a las herramientas.<\/li><\/ul>\n\n\n\n<h3>El buddy<\/h3>\n\n\n\n<ul><li>Tomarse un caf\u00e9 con la persona el primer d\u00eda.<\/li><li>Ser su contacto para las dudas del d\u00eda a d\u00eda durante las primeras semanas.<\/li><\/ul>\n\n\n\n<h2>C\u00f3mo medir el onboarding<\/h2>\n\n\n\n<ul><li><strong>Tareas completadas a tiempo<\/strong>, y qu\u00e9 responsables o tareas se retrasan de forma habitual.<\/li><li><strong>D\u00edas hasta completar el proceso.<\/strong><\/li><li><strong>Pulsos de la persona<\/strong> a los 7, 30 y 90 d\u00edas, para saber c\u00f3mo se siente y detectar problemas a tiempo.<\/li><\/ul>\n\n\n\n<h2>Offboarding: c\u00f3mo cerrar bien una salida<\/h2>\n\n\n\n<p>El offboarding es el proceso inverso: las tareas que se hacen cuando una persona deja la empresa. Bien hecho, protege los datos, recupera el material y te deja informaci\u00f3n \u00fatil para mejorar.<\/p>\n\n\n\n<ul><li>Recuperar el port\u00e1til y el resto del equipo.<\/li><li>Retirar los accesos a las herramientas el \u00faltimo d\u00eda.<\/li><li>Preparar los documentos de salida.<\/li><li>Traspasar el trabajo y el conocimiento al equipo.<\/li><li>Lanzar una encuesta de salida para entender por qu\u00e9 se va.<\/li><\/ul>\n\n\n\n<h2>Tres errores habituales en el onboarding<\/h2>\n\n\n\n<div class=\"nl-errors\">\n<div class=\"nl-err\"><div class=\"nl-err-n\">1<\/div><p class=\"nl-err-t\">Empezar el primer d\u00eda<\/p><p class=\"nl-err-p\">Si el contrato, el port\u00e1til y los accesos se preparan el mismo d\u00eda de entrada, la primera impresi\u00f3n es esperar. El onboarding empieza antes.<\/p><\/div>\n<div class=\"nl-err\"><div class=\"nl-err-n\">2<\/div><p class=\"nl-err-t\">Tareas sin responsable<\/p><p class=\"nl-err-p\">\u00abAlguien\u00bb tiene que pedir el port\u00e1til. Si no se sabe qui\u00e9n, nadie lo hace. Cada tarea necesita un responsable y una fecha.<\/p><\/div>\n<div class=\"nl-err\"><div class=\"nl-err-n\">3<\/div><p class=\"nl-err-t\">No preguntar c\u00f3mo va<\/p><p class=\"nl-err-p\">Sin pulsos ni conversaciones, los problemas aparecen cuando la persona ya se ha ido. Pregunta a los 7, 30 y 90 d\u00edas.<\/p><\/div>\n<\/div>\n\n\n\n<h2>Onboarding con software<\/h2>\n\n\n\n<p>Con el m\u00f3dulo de <a href=\"https:\/\/nailted.com\/es\/onboarding-y-offboarding\">onboarding y offboarding de Nailted<\/a>, el proceso se organiza en plantillas por fases, desde antes de llegar hasta los 90 d\u00edas, con cada tarea fijada en d\u00edas relativos a la incorporaci\u00f3n: al lanzarlo, las fechas se calculan solas. Cada tarea tiene su responsable (persona, manager, RR. HH., IT o buddy) y cada uno ve solo lo suyo. Los pulsos a los 7, 30 y 90 d\u00edas y la encuesta de salida se lanzan solos, con reglas de anonimato.<\/p>\n\n\n\n<h2>Preguntas frecuentes<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1792143387908\"><strong class=\"schema-faq-question\">\u00bfQu\u00e9 es el onboarding?<\/strong> <p class=\"schema-faq-answer\">El proceso con el que una empresa incorpora a una persona nueva, desde antes de su primer d\u00eda hasta que trabaja con autonom\u00eda.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1792143387909\"><strong class=\"schema-faq-question\">\u00bfCu\u00e1nto dura un onboarding?<\/strong> <p class=\"schema-faq-answer\">Depende de la empresa y del puesto, pero es habitual extenderlo hasta los 90 d\u00edas, con una revisi\u00f3n al final.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1792143387910\"><strong class=\"schema-faq-question\">\u00bfQu\u00e9 diferencia hay entre preboarding y onboarding?<\/strong> <p class=\"schema-faq-answer\">El preboarding es la primera fase del onboarding: lo que pasa entre la firma y el primer d\u00eda, como preparar el contrato, el equipo y los accesos.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1792143387911\"><strong class=\"schema-faq-question\">\u00bfQu\u00e9 es el offboarding?<\/strong> <p class=\"schema-faq-answer\">El proceso de salida de una persona: recuperar el material, retirar accesos, preparar los documentos y entender por qu\u00e9 se va.<\/p> <\/div> <\/div>\n\n\n\n<div class=\"nl-cta\"><div class=\"nl-cta-txt\"><p class=\"nl-cta-k\">Onboarding de Nailted<\/p><p class=\"nl-cta-h\">Incorporaciones que salen solas<\/p><p class=\"nl-cta-p\">Plantillas por fases, cada tarea con su responsable y su fecha, y pulsos para saber c\u00f3mo se siente cada persona en sus primeros 90 d\u00edas.<\/p><a class=\"nl-cta-btn\" href=\"https:\/\/nailted.com\/es\/book-a-demo\">Solicita una demo<span class=\"nl-arrow\" aria-hidden=\"true\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14\"><\/path><path d=\"M13 6l6 6-6 6\"><\/path><\/svg><\/span><\/a><\/div><div class=\"nl-cta-img\"><span class=\"placeholder-el\" data-svq-align=\"\"><img src=\"https:\/\/nailted.com\/blog\/wp-content\/uploads\/2026\/10\/onboarding-guia-portada-45x35.jpg\" alt=\"Proceso de onboarding por fases\" loading=\"lazy\" class=\"lazy\" data-width=\"2048\" data-height=\"1600\" data-src=\"https:\/\/nailted.com\/blog\/wp-content\/uploads\/2026\/10\/onboarding-guia-portada.jpg\" style=\"height: 0; width: 2048px; padding-bottom: 78.13%;\"><span class=\"svq-img-loader\"><\/span><\/span><noscript><img src=\"https:\/\/nailted.com\/blog\/wp-content\/uploads\/2026\/10\/onboarding-guia-portada.jpg\" alt=\"Proceso de onboarding por fases\" loading=\"lazy\"><\/noscript><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Qu\u00e9 es el onboarding, sus fases desde antes del primer d\u00eda hasta los 90 d\u00edas, un checklist por responsable y c\u00f3mo medirlo. Incluye offboarding.<\/p>\n","protected":false},"author":16,"featured_media":17337,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"episode_type":"audio","audio_file":"","podmotor_file_id":"","podmotor_episode_id":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","cybocfi_hide_featured_image":""},"categories":[389],"tags":[],"series":[],"episode_featured_image":"https:\/\/nailted.com\/blog\/wp-content\/uploads\/2026\/10\/onboarding-guia-portada.jpg","episode_player_image":"https:\/\/nailted.com\/blog\/wp-content\/uploads\/2020\/11\/Company-culture-matters-1.jpg","download_link":"","player_link":"","audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"spotify":{"key":"spotify","url":"https:\/\/open.spotify.com\/show\/1Bl7apd3ITSFD45mwUi1Og?si=T_w80oYURZ22ZGjPMD-LsQ","label":"Spotify","class":"spotify","icon":"spotify.png"},"itunes":{"key":"itunes","url":"https:\/\/podcasts.apple.com\/es\/podcast\/company-culture-matters-by-nailted\/id1545900885","label":"iTunes","class":"itunes","icon":"itunes.png"}},"rssFeedUrl":"https:\/\/nailted.com\/blog\/feed\/podcast\/company-culture-matters","embedCode":"<blockquote class=\"wp-embedded-content\" data-secret=\"DCENjPTEY9\"><a href=\"https:\/\/nailted.com\/blog\/es\/que-es-onboarding\/\">Onboarding: qu\u00e9 es, fases y checklist para empresas (2026)<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/nailted.com\/blog\/es\/que-es-onboarding\/embed\/#?secret=DCENjPTEY9\" width=\"500\" height=\"350\" title=\"\u00abOnboarding: qu\u00e9 es, fases y checklist para empresas (2026)\u00bb \u2014 Nailted Blog\" data-secret=\"DCENjPTEY9\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/*! 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