Using AI in human resources is rapidly becoming a game-changer. Leveraging AI in HR not only automates routine tasks but also enhances strategic capabilities, making HR processes more efficient, and focused on the employees. The future of HR is not being replaced by IA, it is reinforcing its performance thanks to it. By embracing the following AI in HR trends, companies can streamline their processes, reduce bias, personalize employee experiences, and make data-driven decisions.
9 AI in HR trends
Using AI in human resources offers numerous benefits. People departments are not only automating routine tasks but also improving their strategic capabilities, leading to more efficient and effective employee-centric processes.
Take a look at the following AI in HR examples to understand how you can apply artificial intelligence to your people processes:
1. AI in recruitment and hiring
AI is revolutionizing the recruitment process by preparing job descriptions, screening resumes, helping with candidate sourcing, conducting personality assessments, doing reference checks, scheduling interviews and transcribing and resuming interviews with candidates.
Tools like Workable use AI to parse resumes, analyze job descriptions, and match candidates with open positions. Beyond resume parsing, it aggregates data from LinkedIn and other online sources to compile a list of ideal candidates, even drafting outreach emails to attract top talent.
Using AI in human resources can eliminate human bias when hiring, ensuring a more objective candidate evaluation. For example, ChatGPT can assist in building ideal candidate profiles, offering guidance on what traits and skills to prioritize when looking at CVs based on the requirements needed for the role.
2. AI in performance reviews
AI’s role in performance reviews makes the process much more agile, enhancing efficiency in participation. Tools like Nailted AI eases feedback writing, which makes employee participation easier. With Nailted AI, your team can generate detailed feedback from an initial summary. This saves time and improves feedback quality, reducing the duration of your review campaigns.
Reviewing and generating feedback for a team is a challenge, that’s why Nailted AI also helps managers in the calibration process. Artificial intelligence summarizes reviewer feedback and allows you to add comments and proposals, saving time and ensuring quality. By leveraging AI in performance reviews, managers can focus on more strategic aspects such as identifying growth opportunities or needs for their team members.
3. AI in onboarding and offboarding
AI can significantly improve the onboarding and offboarding processes. Imagine Mary, a new hire, being guided through her onboarding journey by an AI-powered platform. This platform could help Mary complete the bureaucratic paperwork, familiarize herself with company policies, delve into the product or service the company offers and schedule initial training sessions with other colleagues. A process like this will make her transition smoother and less stressful, isn’t it?
Similarly, AI could facilitate the offboarding process by managing tasks such as exit surveys or the return of working material. This will ensure a smooth transition for both the departing employee and the organization.
Using AI in human resources when talking about onboarding and onboarding ensures that both processes are handled efficiently and with minimal human intervention.
4. AI in employee feedback management
When using AI in human resources for employee feedback management, it is crucial to maintain the human touch. We are addressing real people’s interests and needs and responding to their concerns. AI should not replace human interaction, but can significantly help in optimizing the process.
Tools like Nailted AI can assist prioritizing messages by relevance, allowing you to respond to the critical ones first and quickly handle simpler ones. Also, sometimes we might find similar messages, Nailted AI can help group them so you can respond collectively, helping you efficiently manage large volumes of feedback. AI can also generate instant responses for simple actions such as thanking for the feedback or requesting more information.
As we mentioned, the human touch is key. Employees expect that their feedback is read, processed and answered by a real person that understands their concerns and tries to help them. Nailted AI allows you to do it this way. It offers response suggestions based in your style and previous messages, saving you time while maintaining personalized and human communication with employees.
5. AI in employee development and training
AI can also transform how companies approach employee development and learning. Consider John, who is eager to advance in his sales career. An AI platform tailored to his needs analyzes John’s skills and career interests and recommends specific training courses, webinars, or workshops based on his role and goals.
Personalizing the career plan with AI not only motivates employees like John but also ensures that training opportunities align with their career interests, leading to more effective employee development.
6. AI in people analytics
Using AI in people analytics can help you discover key insights quickly and easily. It’s like having a fast-track ticket to your metrics.
Tools like Nailted AI help you optimize the way you exploit your People’s data. If you already know what information you want, you can send your query to the Ask Nailted assistant as if it were a colleague. You just have to type in your question and the AI will find the information for you in seconds. You can ask questions such as:
- Which period of the year has the lowest eNPS?
- How much turnover can I expect in the next quarter?
- Give me the eNPS data for the last year and how it has fluctuated month by month.
- Provide an analysis of my eNPS for the last 90 days.
- Show me the evolution of the satisfaction metric over the last 90 days.
- What is the lowest metric in the sales department?
7. AI for employee turnover detection
You can also use Nailted AI to predict employee turnover and take preventive measures in time. Nailted AI helps you identify which groups are the most prone to turnover by analyzing real-time interaction trends in your company.
In addition to groups, you can also identify people who could leave the company. Nailted AI provides clear information on which employees might leave the company, helping you identify risks and take measures to improve employee engagement and reduce turnover rates.
8. AI for HR internal communications
Implementing AI chatbots or virtual assistants can change the way HR handle employee queries. I’m sure you suffer from 200 messages in summer asking how many holidays left an employee has or 150 other messages inquiring about when the next medical check-up will take place. An AI-powered chatbot could give answers to all of those questions 24/7. It can provide instant answers to questions about leave policies, benefits, and more; information that you have allocated in a folder in Google Drive or a notion page.
Tools like MeBeBot help handling employee questions about HR, IT, and facilities, integrating the chatbot with Slack. This allows HR teams to focus on more strategic tasks while employees receive immediate answers to more bureaucratic or operative questions, enhancing their overall experience and satisfaction.
9. AI for employee wellness programs
Using AI in HR to develop employee wellness programs can be highly beneficial. AI-powered tools can help you process the data you collect in employee wellness surveys. By analyzing factors such as stress levels, work-life balance, and health metrics, artificial intelligence can help you design effective wellness programs that improve overall employee wellbeing.
Artificial intelligence can help personalize wellness plans by assessing employee preferences according to data gathered through wellness and climate surveys. This personalization ensures that wellness initiatives are relevant and engaging for each employee, increasing the likelihood of participation and success.
Using AI in Human resources is transforming the way organizations manage their talent. As AI continues to evolve, its applications in HR will scale, providing even greater opportunities for improvement. By embracing these AI applications to HR, companies can stay ahead of the curve, fostering a more employee-centric environment.
Chat GPT and human resources
ChatGPT, an artificial intelligence model developed by OpenAI, has emerged as a powerful tool to help HR teams in various tasks. Take a look at how chat GPT can be integrated with other applications to create automated HR solutions.
Chat GPT for recruitment
- Create job descriptions: ChatGPT can help draft job descriptions based on the input from hiring managers or the HR team.
- Review resumes: it can assist in resumes screening and identifying key skills and qualifications that match the job requirements.
- Track candidates: by screening resumes, ChatGPT identifies suitable candidates. You can connect Chat GPT to your Applicant Tracking System (ATS), like Greenhouse or Lever, using APIs to update the candidate information directly in the system.
- Communicate with candidates: ChatGPT can organize initial candidate communications, such as communicating the receipt of applications and scheduling the first interview.
Chat GPT for employee onboarding
- Send welcome emails: Chat GPT can prepare personalized welcome messages for new joiners.
- Create an onboarding plan: it can create detailed onboarding plans, ensuring that new employees know what to expect in their first days.
- Schedule onboarding sessions: integrate Chat GPT with Google Calendar or Outlook for scheduling onboarding sessions.
Chat GPT for internal communication
- Assist employees 24/7: ChatGPT can serve as a virtual assistant, answering employee questions about company policies, benefits, and procedures at any time. When employees ask complex questions, these are escalated to human HR representatives. You can embed ChatGPT in Slack, Microsoft Teams, or similar platforms and integrate it with internal knowledge bases.
- Send internal communications: it can also be used to send employees internal communication messages automatically.
How to create an automation workflow in Chat GPT for HR processes
To develop an automated HR processes using ChatGPT, follow these 5 steps:
- Identify the HR processes to streamline: determine which HR processes would benefit most from automation with Chat GPT, such as the ones described above.
- Set up integration: use APIs to connect ChatGPT with your HRMS, ATS, communication tools and knowledge bases. Ensure secure data transfer and compliance with privacy policies.
- Train ChatGPT: develop ChatGPT capabilities by training its responses to align with your organizational culture and tone.
- Implement automation: create workflows that automate HR tasks. For example, when a new resume is received in the ATS, say ChatGPT to screen it and update the ATS with the relevant information.
- Monitor and improve: all applications using artificial intelligence improve its performance by using it a lot. Ensure ChatGPT becomes familiar with the procedures and tone, and gather feedback from employees. This will help refine its responses and improve its accuracy and usefulness.
By integrating ChatGPT with your HR and communication tools, you can automate HR processes and open up greater opportunities for innovation and efficiency in managing human resources.
Using AI in human resources is revolutionizing the way companies manage their employees. As AI continues to evolve, its applications in HR will expand, providing even greater opportunities for improvement, more AI in HR trends will come up!
By adopting these AI in HR trends, companies can stay ahead of the curve, creating a more efficient, effective, and employee-focused environment. The use of AI-powered tools, such as ChatGPT, into HR processes not only automates routine tasks but also opens the door to innovative solutions, ultimately enhancing the overall employee experience and driving organizational success.
